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Support Service
We are very pleased to offer you assistance. Quapni repairs are performed by well-trained technicians using Quapni original parts. Moreover, only Quapni certified products meet Quapni's maintenance requirements. Please request a repair immediately, or scroll to learn more about Quapni's repair options.
1. Product inspection ➔ 2. Confirming whether repair is required➔ 3. Explaining to the customer and quoting the price ➔ 4. Product cleaning and maintenance ➔ 5. Final product inspection ➔ 6. Packing the product and returning it to the customer
Keep the customer informed at all times
During the maintenance process, if parts or consumables need to be replaced, the customer will be quoted in advance. Subsequent maintenance operations will be performed after the customer's approval.
We cherish the products our customers send us
After the product has been inspected and repaired, we always perform product maintenance for our customers free of charge. Whether there is a repair or not, we will not omit this standard operating procedure. Finally, we will conduct manual product inspection with the most stringent inspection standards. After confirming that all the details are correct, we will properly pack the product and return it to customers as quickly as possible.
Please briefly explain the problems you are encountering, and we will assist you in obtaining the required repair service.